Competence Summary

Grew up in Germany, studied English, Geography and Education in Düsseldorf. Migrated permanently to Australia in 1992 and have spent the last three decades working across print, logistics and – increasingly – the systems and technology that hold modern marketing services businesses together. Now based in Currumbin Valley on the QLD/NSW border with family, consulting to a Brisbane-based marketing services firm on ERP transformation, AI adoption and operational systems.

Business Leadership

  • General management of small-to-midsize Australian operations (up to 120 FTE; A$29M turnover)
  • Leading management teams and direct sales teams
  • Acquisitions and integrations (Snap Corporate; Bridge Print) including the physical merger and migration of production facilities and warehouses
  • Supplier management and contract negotiations – including formal commercial disputes and variation management with technology integrators
  • Key customer management, onboarding and contract negotiations
  • New business acquisition, pitch development and presentations
  • Full P&L responsibility

ERP Systems & Information Architecture

  • Microsoft Dynamics 365 Business Central implementation: requirements scoping, integrator management, master data design (suppliers, products, customers, fixed assets), workflow configuration, UAT and go-live
  • ERP evaluation and selection (Acumatica, SAP Business One, NetSuite, Business Central)
  • Data migration and reconciliation – configuration packages, item attribute design, number series, supplier and customer data structuring
  • Microsoft 365 information governance – SharePoint vs OneDrive architecture, document libraries, external file integration and sharing policies
  • DI workflows and integrations (Oracle, PeopleSoft, Business Central)
  • Middleware and workflow integrations across PRISM, Tharstern and Business Central

AI Strategy & Adoption

  • Formed AI Council at a mid-market Australian firm
  • AI capability assessment and roadmap development (drawing on the RMIT/Deloitte Beyond Prompting 2026 framework)
  • Pulse surveying and tracking organisational AI uptake
  • Role-specific AI training design and rollout
  • Tool selection and comparative evaluation (Claude, CoPilot, OpenAI)
  • Prompting practice – one-shot vs few-shot, augmentation vs automation, organisational use cases
  • AI governance – supplier contract clauses, data handling, acceptable use

Print Production, Logistics & Distribution

  • Prepress (Adobe Creative Suite; Freeflow Core; PDF-based workflows)
  • Digital print and print-on-demand (toner; inkjet)
  • Offset print
  • Colour management and pre-press quality
  • 3PL and freight operations — multi-carrier reconciliation (TGE, Startrack, DFE, Shippit aggregation), freight invoice analytics, international freight spend analysis
  • Warehousing and inventory operations for printed matter and merchandise

Solution Development & Execution

  • Distribute-and-print networks
    • Australia-wide for training (digital print) and FMCG (point-of-sale)
    • Australia, North America and Europe for an Australian health-sector client (digital print; packaging)
    • Global for financial-sector clients (offset and digital)
  • Sourcing and procurement of print, packaging, apparel and merchandise – global tender management, supplier auditing, site visits
  • Inventory systems combining physical and virtual stock for publishers and corporates
  • Publishing experience: trade books, legal, educational, greeting cards
  • Digital platforms: B2B and B2C ordering portals (including Adobe Commerce / Magento), Shopify implementations, technical documentation asset servers, specification databases, pricing calculators and CMS work

Teaching, Training & Communication

  • High school and private college teaching
  • Guest lecturer at Macquarie and Sydney Universities
  • Conference speaker
  • Designing and running seminars and workshops on prepress, digital asset management, digital print and practical AI adoption in the workplace
  • Internal training development on Microsoft 365, SharePoint governance and AI tools

Current Focus

  • Embedding AI thoughtfully into mid-market Australian operations
  • ERP transformation and post-implementation optimisation
  • Staff development, training and mentoring
  • Local government; community governance; disaster planning and recovery; resilience and grant work